Effective Date: [16-3-2026]
Thank you for choosing Ignix. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products.
Order Processing
All orders are processed within 2–5 business days after order confirmation and payment verification. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Locations
We currently ship products to selected regions and locations based on service availability. Shipping availability may vary depending on the destination and logistics support.
Delivery Time
Estimated delivery time may vary depending on the shipping location:
- Local Delivery: 3–7 business days
- Regional Delivery: 5–10 business days
- Remote Areas: Delivery time may be longer depending on courier service availability.
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, transportation delays, or public holidays.
Shipping Charges
Shipping charges may vary depending on:
- Delivery location
- Order quantity
- Product size and weight
Any applicable shipping charges will be clearly displayed during the checkout process or communicated before order confirmation.
Order Tracking
Once your order is shipped, tracking details (if available) will be shared via email or phone to help you monitor the delivery status.
Damaged or Lost Shipments
If your order arrives damaged or if the shipment is lost during transit, please contact our support team immediately. We will investigate the issue with the shipping provider and provide an appropriate resolution.
Delivery Issues
Customers must ensure that the shipping address and contact details provided during the order process are accurate. We are not responsible for delivery delays or failures caused by incorrect address details.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Updates will be reflected on this page.
Contact Us
For any shipping-related inquiries, please contact us:
- Email : support@ignexindia.com
- Phone : +91 81290 99100
- Address : IGNEX, kochi kerala india